Request service

Tell us what’s happening on site

The more we know up front (fault codes, photos, serial numbers), the faster we can send the right technician with the right parts. We confirm every request by email within 24 business hours.

Unit down right now?

Call us. Don’t wait on the form.

Call (209) 770-7584
service@inti.energy

Have these ready

  • Site name and location

  • Equipment make, model and serial number

  • Fault code, or a screenshot of the event log

  • Photos of the unit and its nameplate

  • The manufacturer’s case number, if it’s a warranty job

  • The inverter’s service data export, for remote support

You can reply to our confirmation email with photos, event logs or service data files.